Terms & Conditions
Welcome to the Hotel & Casino Polvenda. These Terms and Conditions (“Terms”) control how you use our website, hotel services, casino, and associated products. Through the use of our services, you consent to these terms.
1. Qualification
- The legal age of majority in your jurisdiction, or at least 18 years old, is required in order to enter our casino and make reservations.
- It might be necessary to present valid identification when checking in or when playing at the casino.
2. Bookings and Cancellations
- Reservations: All reservations must be confirmed and subject to availability.
- Cancellation Policy: Depending on the rate plan you choose, there are different cancellation terms. Please read the cancellation policy when making your reservation.
- No-Shows: In accordance with our policy, there may be fees if you do not check in on the appointed day.
3. Playing at Casinos
- Playing casino games is only done for amusement.
- Any winnings must comply with all applicable laws and taxes.
- It is up to the players to make sure that local gambling laws are followed.
4. Fees and Charges
- Unless otherwise noted, all prices are quoted in [Insert Currency] and include applicable taxes.
- Accepted payment methods, like credit cards or authorized digital payments, are required.
- Your account may be charged extra for things like using the minibar or property damage.
5. The Code of Conduct
- Visitors are required to follow hotel regulations regarding noise levels, conduct, and casino regulations.
- Any visitor who engages in disruptive or illegal behavior may be ejected from Polvenda without a refund.
6. Secrecy
Our Privacy Policy governs how we use your personal information. You agree to our collection and use of the information described here by using our services.
7. Liability Exclusion
- Polvenda isn’t responsible for:
- damages or losses resulting from using our facilities without authorization.
- Unless mandated by law, personal injury, theft, or property damage may occur during your visit to the casino.
- It is the guests’ responsibility to protect their valuables and possessions.
8. Property Rights
- This website’s text, graphics, and branding are all the property of Polvenda or its licensors.
- Content cannot be used, reproduced, or distributed without permission.
9. Terms & Conditions
These Terms may be changed at any time by us. Our website will be updated with any changes, and using our services going forward indicates that you agree to the revised terms.